NOTICE OF PRIVACY PRACTICES

Effective Date: June 10, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

RM Island Pharmacy is committed to protecting the privacy and security of your health information. This Notice describes how we may use and disclose your Protected Health Information ("PHI"), your rights regarding your PHI, and our legal obligations under the Health Insurance Portability and Accountability Act (HIPAA).

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your Protected Health Information.

  • Provide you with this Notice of our legal duties and privacy practices.

  • Follow the terms of this Notice currently in effect.

  • Notify you promptly if a breach occurs that may have compromised the privacy or security of your information.

How We May Use and Disclose Your Health Information

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services.

Examples include:

  • Filling prescriptions

  • Contacting prescribers regarding medication questions

  • Coordinating care with physicians and healthcare providers

Payment

We may use and disclose your PHI to obtain payment for healthcare services and products provided to you.

Examples include:

  • Billing insurance companies

  • Processing prescription claims

  • Determining eligibility for benefits

Healthcare Operations

We may use and disclose your PHI for pharmacy operations necessary to run our business and improve patient care.

Examples include:

  • Quality improvement activities

  • Employee training

  • Audits and compliance reviews

  • Licensing and accreditation activities

Appointment and Refill Reminders

We may contact you regarding:

  • Prescription refill reminders

  • Medication adherence programs

  • Health-related benefits or services that may be of interest to you

Individuals Involved in Your Care

Unless you object, we may share relevant information with family members, caregivers, or other persons involved in your care or payment for your care.

Required by Law

We may disclose your PHI when required by federal, state, or local law.

Public Health Activities

We may disclose information for public health purposes, including:

  • Reporting adverse drug reactions

  • Disease prevention and control activities

  • FDA reporting requirements

Health Oversight Activities

We may disclose PHI to agencies authorized to oversee healthcare systems, government benefit programs, and compliance with healthcare regulations.

Law Enforcement and Legal Proceedings

We may disclose PHI when required by court orders, subpoenas, warrants, or other lawful processes.

Research

Under limited circumstances and in accordance with applicable laws, PHI may be disclosed for approved research purposes.

Uses and Disclosures Requiring Your Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not otherwise described in this Notice.

Examples may include:

  • Marketing communications not permitted under HIPAA

  • Certain disclosures involving psychotherapy notes

  • Sale of Protected Health Information

You may revoke an authorization at any time in writing, except where we have already relied on it.

Your Rights Regarding Your Health Information

You have the right to:

Access Your Records

Request copies of your health and pharmacy records.

Request Corrections

Ask us to correct information you believe is inaccurate or incomplete.

Request Restrictions

Request limitations on how we use or disclose your PHI.

Request Confidential Communications

Ask us to contact you in a specific way or at a specific location.

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your PHI.

Obtain a Paper Copy of This Notice

You may request a paper copy of this Notice at any time.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

You will not be retaliated against for filing a complaint.

Changes to This Notice

We reserve the right to change this Notice and make revised provisions effective for all Protected Health Information we maintain. Updated versions will be posted on our website and made available upon request.

Contact Information

If you have questions regarding this Notice or wish to exercise your privacy rights, please contact:

RM Island Pharmacy

Website: https://rmislandpharmacy.com

Email: customerservice@rmislandpharmacy.com

Phone: (728) 336-2800

Address:
1841 Coney Island Ave.
Brooklyn, NY 11230

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

https://www.hhs.gov/ocr/privacy/hipaa/complaints/